Shop Manager

TN United Kingdom; Barnsley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking charity retail company, recognized for its outstanding workplace culture and commitment to sustainability. As a Shop Manager, you will lead a dynamic team, ensuring exceptional customer service while managing shop operations and community engagement. With a focus on innovation and volunteer development, this role offers a chance to make a meaningful impact in your community. Enjoy fantastic benefits, including a generous holiday entitlement and a supportive work environment without evening or Sunday shifts. If you're passionate about making a difference and thrive in a hands-on leadership role, this position is perfect for you.

Benefits

Virtual GP Service

Fantastic Pension Scheme

26 Days Holiday Entitlement

No Evening or Sunday Working

Qualifications

• Experience in customer service and leadership roles is essential.
• Ability to recruit and manage volunteers effectively.

Responsibilities

• Oversee the daily operations of the shop and ensure excellent customer service.
• Manage donations, recruit volunteers, and establish community links.

Skills

Customer Service Skills

Leadership Skills

Manual Handling

Community Engagement

Innovative Ideas

Job description

Social network you want to login/join with:

• Do you want to work for a company that has been independently accredited by Best Companies Ltd as an Outstanding Company to work for?
• Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award?
• Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market?
• Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
• Do you need a new challenge that not only helps you to develop your skills, but is integral to the community?
• Did we mention, there is no evening or Sunday working too?!
• Our managers lead from the front and take their colleagues and customers on an amazing journey!
• Do you have excellent customer service skills, innovative ideas, are dynamic by nature and want the autonomy of running your very own shop?

If you want to make a difference, be valued for your work and create a productive and happy environment for your colleagues, then look no further!

As the Manager, you will be responsible for the day-to-day running of the shop. Customer service is our priority, from dealing with donors and customers to making sure the shop is welcoming and inviting. In addition to this, you will be expected to ensure that the donations are prepared and sorted ready for the shop floor. This role will involve a significant amount of manual handling.

In addition to a number of paid employees, you must be able to recruit and maintain a bank of skilled and general volunteers who will be able to collect, sort, and prepare donations for sale, as well as giving our customers the service that they deserve.

This role will also include establishing links with local businesses, Salvation Army Corps, and individuals within the community, not only to provide donations but who can volunteer time to offer skills and train other people.

If you:

• Are resilient, supportive, caring, hands-on, and enthusiastic
• Possess a positive attitude in delivering exceptional customer service
• Take pride in everything that you do in order to maintain the high standards that we promise to our colleagues, stakeholders, and ourselves
• Have a dynamic leadership style with an appetite for success
• Have a passion for developing people
• Possess fantastic ideas for partnerships to deliver re-use and repair services with the local connections and knowledge to make them happen
• Have a keen interest in the environment and sustainability
• Have an engaging personality, the desire to succeed and be the best you can be

THEN SALVATION ARMY TRADING COMPANY LTD WANTS YOU!

All Shop Managers will be required to complete an Enhanced DBS Check.

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.