Shop Floor Supervisor – Style & Service Leader

The Foschini Group / TFG London; Greater London; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Free clothing allowance

Generous colleague discount up to 70%

Financial and wellbeing assistance

Enhanced maternity package

Virtual GP service – unlimited access

Plus much more!

Job summary

Whistles in London–St Pancras is seeking a Supervisory professional to drive a welcoming, high-quality shopping experience. You will lead by example on the shop floor, support daily store operations and the management team to deliver strong commercial results.

The role focuses on customer service, stock control, and helping Style Advisors grow their knowledge. The ideal candidate excels in customer-facing environments and takes pride in helping customers complete their outfits.

Qualifications

• Excellent communication and customer-facing skills.
• Focused and takes pride in helping customers.
• Builds relationships and identifies customer needs to complete outfits.
• Experience in a customer-facing environment preferred.

Responsibilities

• Greet, assist and lead by example on the shop floor, connecting with customers.
• Maintain a commercial approach, handle transactions and assist with stock control.
• Support Style Advisors as they grow their knowledge and experience.
• Assist in all tasks to ensure smooth store operations.

Skills

Customer service

Communication

Stock control

Sales floor

Leadership

Teamwork

Job description

Whistles in London–St Pancras is seeking a Supervisory professional to drive a welcoming, high-quality shopping experience. You will lead by example on the shop floor, support daily store operations and the management team to deliver strong commercial results.

The role focuses on customer service, stock control, and helping Style Advisors grow their knowledge. The ideal candidate excels in customer-facing environments and takes pride in helping customers complete their outfits.