Store Floor Expert - Customer Experience & Staff Discount

JD Sports Fashion; Colchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Sports Fashion is seeking a Store Colleague in Colchester to deliver outstanding customer experiences on the shop floor. You’ll greet customers, maintain displays, replenish stock, and help drive sales while upholding our brand standards.

With a positive attitude and strong teamwork, you’ll use in-store systems and follow store procedures to support daily operations and ensure a smooth, welcoming shopping environment for every visitor.

Qualifications

• Customer-focused with strong communication abilities.
• Comfortable adapting approach to different customers.
• Able to manage tasks and keep organised work areas.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information.
• Support sales by identifying customer needs and promoting items.
• Maintain high standards of customer service and presentation.
• Keep shop floor displays neat, stocked, and correctly arranged.
• Process transactions, handle cash, and assist with deliveries as needed.

Skills

Adaptability

Customer communication

Organisational skills

Team collaboration

Willingness to learn

Job description

JD Sports Fashion is seeking a Store Colleague in Colchester to deliver outstanding customer experiences on the shop floor. You’ll greet customers, maintain displays, replenish stock, and help drive sales while upholding our brand standards.

With a positive attitude and strong teamwork, you’ll use in-store systems and follow store procedures to support daily operations and ensure a smooth, welcoming shopping environment for every visitor.