Shop Floor Manager – Lead & Elevate Retail Experience

B&M Retail Limited; Saltash; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Staff discount

Colleague portal

Hospitality benefits

Job summary

B&M Retail Limited in Saltash is seeking a Floor Manager to lead the shop floor in a fast-paced retail environment. This permanent, full-time role sits on the store management team, with flexibility across days, evenings and weekends to keep standards high and ensure customers leave satisfied.

You’ll drive performance, coach your team and focus on sales, KPIs and exceptional customer experience on every shift.

Qualifications

• Experience leading a team in fast-paced retail or hospitality.
• Strong leadership and coaching abilities.
• Pride in maintaining high store and merchandising standards.
• High focus on results, targets and customer experience.

Responsibilities

• Take charge of the shop floor, keeping standards high and customers happy.
• Lead, energise and support your team to perform at their best.
• Drive sales and KPIs, spotting opportunities to improve performance.
• Stay one step ahead, plan, adapt and react to the pace of the day.
• Help your team grow through coaching, feedback and support.

Skills

Leadership

Retail management

Coaching & development

Customer service

Job description

B&M Retail Limited in Saltash is seeking a Floor Manager to lead the shop floor in a fast-paced retail environment. This permanent, full-time role sits on the store management team, with flexibility across days, evenings and weekends to keep standards high and ensure customers leave satisfied.

You’ll drive performance, coach your team and focus on sales, KPIs and exceptional customer experience on every shift.