Shop Floor Lead – Growth & Customer Experience

adidas AG; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay + bonus opportunities

Staff discount on adidas products

Free uniform twice a year

Clear career progression opportunities

Ongoing training and development from.

Job summary

adidas is seeking an energetic Retail Sales Associate to join our store in the United Kingdom. You will deliver exceptional customer service, drive sales, and uphold our brand standards.

You’ll lead by example on the shop floor, motivate the team, keep the store visually appealing, and support stock flow to ensure products are available. Training and development start day one.

Join a fast-paced, global brand where every day is different and your contributions are recognised.

Qualifications

• Experience in retail or customer-facing role.
• Confidence leading or supporting a team on the shop floor.
• A passion for customer service and driving sales.
• A proactive, hands-on attitude.
• Interest in sport, fashion, or the adidas brand.

Responsibilities

• Lead by example on the shop floor, delivering great customer service.
• Support and motivate the team to hit sales targets.
• Keep your area organised, stocked, and visually appealing.
• Help customers find the right products and create a great shopping experience.
• Support stock flow and replenishment to keep shelves full.
• Step up to support store leadership when needed.

Skills

Retail experience

Team leadership support

Customer service

Proactive attitude

Interest in adidas brand

Job description

adidas is seeking an energetic Retail Sales Associate to join our store in the United Kingdom. You will deliver exceptional customer service, drive sales, and uphold our brand standards.

You’ll lead by example on the shop floor, motivate the team, keep the store visually appealing, and support stock flow to ensure products are available. Training and development start day one.

Join a fast-paced, global brand where every day is different and your contributions are recognised.