Senior Sports Retail Lead — Elite Customer Experience

adidas Group; Manchester; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Employee discount on adidas products

Career development opportunities

Ongoing training and development

Dynamic and inclusive working enviro n

Job summary

adidas Group in Manchester is seeking a Senior Sales Consultant to model exceptional customer service and drive store performance. You will lead by example, share product knowledge, and coach team members while delivering a premium adidas shopping experience.

You will work 40 hours per week across Monday to Sunday with early, daytime, and evening shifts, including weekends and holidays. The role offers career development and the chance to work for a leading global sports brand.

Qualifications

• Proven ability to deliver a premium customer experience and meet sales targets.
• Strong customer service and communication skills.
• Experience mentoring or guiding team members.

Responsibilities

• Deliver a premium customer experience reflecting adidas brand values.
• Consistently achieve and exceed sales targets.
• Build relationships with customers through product knowledge.
• Support management in driving store performance and operations.
• Lead by example and coach team members.
• Maintain high standards of visual merchandising.

Skills

Customer service

Communication

Leadership / mentoring

Organisation

Adaptability

Positive attitude

Team player

Job description

adidas Group in Manchester is seeking a Senior Sales Consultant to model exceptional customer service and drive store performance. You will lead by example, share product knowledge, and coach team members while delivering a premium adidas shopping experience.

You will work 40 hours per week across Monday to Sunday with early, daytime, and evening shifts, including weekends and holidays. The role offers career development and the chance to work for a leading global sports brand.