Shoe Store Sales Associate — Customer Experience

Sweaty Betty; Farnham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Clothing allowance

Uniform allowance

Quarterly bonuses

Employee discount 60% off Sweaty Betty

25 days holiday

Job summary

Sweaty Betty is seeking motivated staff to deliver exceptional in-store experiences in the UK. You will help customers choose products, share detailed knowledge, and represent our brand with energy and professionalism.

Join a team focused on sales, service, and styling guidance in a fast-paced retail environment. Flexibility to work weekends and holidays is required, with opportunities to learn about our collections and grow within the brand.

Qualifications

• Flexible schedule and availability to work weekends and holidays.
• Retail sales experience is preferred, but not required.
• Passion for our brands and brand lifestyles.
• Excellent communication skills.
• A positive and professional attitude.
• Enthusiasm to learn and to share your product knowledge.
• Ability to work well under pressure in a fast-paced, sales-driven atmosphere.

Responsibilities

• Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
• Achieving sales targets and performance metrics.
• Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
• Store Standards - maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
• Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
• Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.

Skills

Customer service

Sales

Communication

Teamwork

Flexibility

Enthusiasm to learn

Job description

Sweaty Betty is seeking motivated staff to deliver exceptional in-store experiences in the UK. You will help customers choose products, share detailed knowledge, and represent our brand with energy and professionalism.

Join a team focused on sales, service, and styling guidance in a fast-paced retail environment. Flexibility to work weekends and holidays is required, with opportunities to learn about our collections and grow within the brand.