SHMS Timetabling Administrator (INTERNAL APPLICANTS ONLY)

City St George's, University of London; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Sector-leading salary

Pension scheme

Staff training and development

Job summary

City St George’s, University of London is seeking an Attendance Administrator to support a portfolio of courses. The role involves setting up and maintaining modules and groupings on personalised timetabling software, and handling a wide range of general enquiries from students, prospective students, and visitors.

The post holder will be the first contact for student inquiries, provide routine administrative support, and report to the Senior Course Officer.

Qualifications

• First point of contact for student enquiries and advise on course related matters.
• Set up and maintain modules and groupings on personalised timetabling software.
• Provide routine administrative support to the office and handle general enquiries from students, prospective students, and visitors.
• Reports to the Senior Course Officer.

Responsibilities

• Set up and maintain modules and groupings on personalised timetabling software.
• Deal with a wide range of general enquiries from students, prospective students, members of the public and visitors.
• Provide general course support.

Skills

Administrative tasks

Customer service

Communication

Timetabling software

Tools

Personalised timetabling software

Job description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

The School of Health & Medical Sciences is dedicated to the education and development of health professionals and the performance of high-quality research. It is located in one of the most culturally diverse cities in the world. The School offers students excellent academic tuition at both undergraduate and postgraduate levels. We offer pre- registration degrees in: nursing, midwifery, radiography, optometry, and speech and language therapy, while our suite of master’s programmes includes advanced courses in nursing; midwifery; radiography; optometry; speech, language and communication; health management, policy and research; and food policy.

Responsibilities

The Attendance Administrator supports a portfolio of courses and their role will vary depending on the requirements of those courses. Their key responsibilities may include setting up and maintaining modules and groupings on personalised timetabling software, dealing with a wide range of general enquiries from students, prospective students, members of the public and visitors to the School as well as providing general course support.

Person Specification

The post holder will normally be responsible for being the first contact for student enquiries advising on a wide range of course related matters as well as dealing with general enquires from prospective students. The Course Administrator will also provide routine administrative support to all members of the office and undertakes specific tasks as required. They will report to the Senior Course Officer.

Additional Information

Closing date for applications: 1 November 2026 at 11:59pm

Interviews are scheduled to take place on a date to be confirmed.

The selection process will involve an interview and a test. Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions