Shift Technician

Thames Water Utilities Limited; Greater London; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

26 days holiday (30 with service)

Health and wellbeing benefits

Cycle to Work scheme

Job summary

Thames Water Utilities Limited is hiring a Shift Technician at Mogden Sewage Treatment Works. The role supports safe, efficient operation of sludge and pasteurisation processes and requires working 12-hour shifts (days/nights) on a rotating Panama pattern at Mogden, Isleworth (TW7 7LW).

You will monitor asset performance, coordinate with Process Controllers, and promote a strong health and safety culture. A full driving licence and experience in wastewater or similar environments are preferred.

Qualifications

• Ability to work shifts, including nights and weekends.
• Strong awareness of health and safety practices and procedures.
• Good communication skills to work effectively with site teams.
• Full driving licence.

Responsibilities

• Operate sludge and pasteurisation treatment assets in line with permits and standards.
• Monitor asset performance and optimise efficiency and compliance.
• Collaborate with Process Controllers and operations team to support site performance.
• Escalate safety or maintenance concerns promptly to ensure visibility.
• Support improvement initiatives and site-based projects.

Skills

Health and safety awareness

Communication skills

Decision making

Shift work capability

Driving licence

Tools

SCADA

Job description

Job title Shift Technician Ref 45426 Division Asset Operations & Capital Delivery Location Mogden - Isleworth - TW7 7LW Contract type Permanent Full/Part-time Full-time Salary Salary from £28,335 to £38,000 per annum, depending on skills and experience. Job grade A Closing date 17/09/2026

Every day at Mogden Sewage Treatment Works is different. As one of the largest treatment sites in Europe, it’s a fast-paced, complex and rewarding environment where you can make a real impact.

As a Shift Technician, you’ll play a key role in keeping essential treatment processes running safely and efficiently around the clock, helping protect the environment and deliver for our customers.

What you’ll be doing as a Shift Technician?

You’ll be responsible for supporting the safe and effective operation of sludge and pasteurisation treatment assets across the site.

• Operating treatment processes in line with environmental permits and site operating standards
• Monitoring asset performance and making adjustments to optimise efficiency and compliance
• Working closely with Process Controllers and the wider operations team to support site performance
• Escalating operational, maintenance, or safety concerns promptly to ensure full visibility
• Carrying out safety observations and actively promoting a strong health and safety culture
• Contributing to daily operational meetings and site updates
• Supporting improvement initiatives and compliance activities across the site
• Assisting with the delivery of capital projects within your operational area
• Maintaining high standards of housekeeping and site safety at all times

Working Pattern:

12-hour shifts, days and nights on a rotating 6 weekly Panama shift pattern.

Necessary Requirements for the role:

Ability to work shifts, including nights and weekends

The essential criteria to help you succeed in this role is:

• Confidence working independently and making decisions within an operational setting
• Strong awareness of health and safety practices and procedures
• Good communication skills to work effectively with site teams
• Full driving licence

Additional skills and experiences would be great to have:

• Experience working within wastewater treatment or a similar mechanical or electrical environment
• Experience working on sludge or digestion treatment processes
• Ability to monitor, interpret and respond to process and performance data
• Knowledge or experience of control systems such as SCADA
• Familiarity with operational compliance requirements in a regulated environment
• Experience supporting operational improvements or site-based projects

What's in it for you?

• Offering a salary from £28,335 to £38,000 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.