Shift Team Leader - Hospitality & Bar Service

Cornerstone - BRA_207; Hereford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Staff discounts

Career development

Employee assistance

Refer a friend bonus

Job summary

Cornerstone pubs in Hereford are seeking a Team Leader to guide the shift, ensure high service standards, and keep customers happy. You’ll lead by example, support teammates, and help maintain a welcoming atmosphere for guests across busy shifts.

Join a team that values great hospitality, safety, and quality, with opportunities to develop within our well-known pub brand and network across the region.

Qualifications

• Excellent customer service with a focus on memorable experiences.
• Ability to deputise for management and resolve issues quickly.
• Strong organization to manage busy shifts.
• Clear English communication and allergen awareness.

Responsibilities

• Provide customers with a heartfelt and memorable experience each visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean at all times.

Skills

Customer service

Team leadership

Communication

Attention to detail

English proficiency

Job description

Cornerstone pubs in Hereford are seeking a Team Leader to guide the shift, ensure high service standards, and keep customers happy. You’ll lead by example, support teammates, and help maintain a welcoming atmosphere for guests across busy shifts.

Join a team that values great hospitality, safety, and quality, with opportunities to develop within our well-known pub brand and network across the region.