Shift Supervisor: Lead Team & Outstanding Service

Greggs Plc; Havant; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Colleague discount 50%

Free hot drinks on shift

Paid breaks

Profit sharing 10%

Health and Wellbeing App with RemoteGP

Job summary

Greggs plc in Havant is seeking a Shift Manager to lead the shop when the Manager isn't around, motivating the team and ensuring customers have a brilliant experience whether in-store, via delivery, or online orders.

You will oversee product prep, ovens, displays and stock, keeping the shop clean, welcoming, and ready for service. Reliability and leadership, with a passion for great service, are essential for this fast-paced role.

Qualifications

• Previous team supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities and a passion for delivering exceptional customer service.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc in Havant is seeking a Shift Manager to lead the shop when the Manager isn't around, motivating the team and ensuring customers have a brilliant experience whether in-store, via delivery, or online orders.

You will oversee product prep, ovens, displays and stock, keeping the shop clean, welcoming, and ready for service. Reliability and leadership, with a passion for great service, are essential for this fast-paced role.