Shift Supervisor — Lead Service & Growth Opportunities

Moto Hospitality; Reading; On-site; GBP 24,000 - 33,000; Full time

Benefits offered by this job

Annual bonus up to £3,445pa*

Discount for colleagues and friends

Enhanced benefits: pension, sick pay,M

Funded qualifications and development

Job summary

Moto Hospitality is seeking a Supervisor for a Chopstix at Reading Services on the M4. The role offers a £28,500 annual salary for 40 hours per week and includes development opportunities while representing the brand with pride.

As the strong right hand to the Store Manager, you will lead shifts, drive high-energy service, ensure safety and compliance, and focus on delivering a memorable guest experience across peak periods.

Qualifications

• Previous experience leading or supervising teams within retail, hospitality, catering, or customer service.
• Passion for delivering a memorable customer experience.
• Great communication skills and comfortable making decisions.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Lead shifts with confidence, ensuring smooth operations during busy trading periods.
• Create a positive, high-energy culture where colleagues feel valued, supported, and empowered.
• Maintain outstanding food safety, health & safety, and compliance standards at all times.
• Monitor performance through key metrics and drive continuous improvement.
• Act as a role model for Chopstix's values, service standards, and ways of working.

Job description

Moto Hospitality is seeking a Supervisor for a Chopstix at Reading Services on the M4. The role offers a £28,500 annual salary for 40 hours per week and includes development opportunities while representing the brand with pride.

As the strong right hand to the Store Manager, you will lead shifts, drive high-energy service, ensure safety and compliance, and focus on delivering a memorable guest experience across peak periods.