Shift Supervisor: Lead Hospitality Team & Guest Experience

Black-Bull; Yarm; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Flexible shifts

Dining discounts 33%

Friends & family discount 20%

Wagestream

Team socials

Job summary

Black Bull at Oaktree Pubs is seeking a friendly Shift Supervisor to welcome guests, lead a team and deliver great service. You’ll help train staff, set standards and ensure smooth daily operations.

Join a vibrant pub group offering flexible shifts, a generous staff discount across brands, pension, 28 days holiday and access to Wagestream to manage earnings. We value teamwork, laughs, and making every guest feel at home.

Qualifications

• Previous supervisory or team-lead experience in hospitality.
• Excellent customer service and training skills.
• Able to manage shifts and maintain standards.
• Strong hygiene and safety awareness.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Customer service

Team leadership

Shift management

Training

Job description

Black Bull at Oaktree Pubs is seeking a friendly Shift Supervisor to welcome guests, lead a team and deliver great service. You’ll help train staff, set standards and ensure smooth daily operations.

Join a vibrant pub group offering flexible shifts, a generous staff discount across brands, pension, 28 days holiday and access to Wagestream to manage earnings. We value teamwork, laughs, and making every guest feel at home.