Flexible Shift Supervisor - Guest Hospitality Lead

Mitchells & Butlers plc; Harrogate; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

Discounts across brands (33%)

Wagestream

Pension

28 days paid holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers plc, via Vintage Inns Bay Horse, is seeking a proactive Shift Supervisor to welcome guests, host, serve and lead a small team to deliver warm, consistent service in a cosy pub setting.

You’ll train new staff, uphold cleanliness and safety standards, and act as a role model during daily operations. The role offers flexible shifts, staff discounts across brands, and the chance to build lasting hospitality skills.

Qualifications

• Experience in hospitality or retail settings preferred.
• Strong customer service skills and a team-player attitude.
• Ability to train and mentor junior colleagues.

Responsibilities

• Be part of day-to-day site operations, hosting guests and leading your team.
• Act as shift leader and role model for training.
• Maintain high standards of cleanliness and safety.

Job description

Mitchells & Butlers plc, via Vintage Inns Bay Horse, is seeking a proactive Shift Supervisor to welcome guests, host, serve and lead a small team to deliver warm, consistent service in a cosy pub setting.

You’ll train new staff, uphold cleanliness and safety standards, and act as a role model during daily operations. The role offers flexible shifts, staff discounts across brands, and the chance to build lasting hospitality skills.