Shift Supervisor - Café Leader & Customer Experience Coach

Cobra Coffee; Weston-super-Mare; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Benefits dieser Stelle

28 days holiday

Unlimited coffee

Shift discounts

30% bottled beverages

£1.50 food item per shift

Off-shift discount 30%

Life insurance

Training & development

Career progression

Zusammenfassung

Cobra Coffee, a Starbucks UK franchised partner in Weston-super-Mare, is hiring a shift supervisor to lead daily store operations and coach a team of baristas. You will focus on delivering high-quality service, beverages and products to create the Starbucks Experience for customers.

We offer extensive training, career progression, and great staff benefits, including holiday entitlements and discounts. Shifts may include early mornings, evenings and weekends.

Qualifikationen

• Previous coaching or supervisory experience in a customer facing role.

Aufgaben

• Collaborate with the Store Manager, lead shifts, and support partners to deliver the Starbucks Experience.
• Set priorities and allocate resources to determine roles and delegate tasks.
• Inspire and motivate the store team to anticipate issues and resolve them to optimise the customer experience.
• Identify teachable moments to share best practices with the team.
• Execute store operations during scheduled shifts, including opening and closing duties.

Jobbeschreibung

Cobra Coffee, a Starbucks UK franchised partner in Weston-super-Mare, is hiring a shift supervisor to lead daily store operations and coach a team of baristas. You will focus on delivering high-quality service, beverages and products to create the Starbucks Experience for customers.

We offer extensive training, career progression, and great staff benefits, including holiday entitlements and discounts. Shifts may include early mornings, evenings and weekends.