Shift Supervisor – BrisDoc Healthcare Services

AVON LMC LTD; Bristol; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a forward-thinking social enterprise dedicated to providing top-notch urgent primary care. As an IUC Shift Supervisor, you will play a crucial role in ensuring seamless service delivery while supervising shifts and managing patient care. This position offers the opportunity to work in a dynamic environment, contributing to the well-being of over a million patients across Bristol and surrounding areas. Your leadership will help maintain high standards of care and operational efficiency, making a meaningful impact in the community. Embrace the chance to be part of a team that values innovation and compassion in healthcare.

Qualifications

• Experience in operational supervision and managing patient care effectively.
• Strong communication skills for interacting with patients and NHS.

Responsibilities

• Oversee patient advice and treatment centres to ensure high service standards.
• Manage resources strategically for optimal service delivery during shifts.

Skills

Operational Supervision

Resource Management

Patient Care Management

Communication Skills

Job description

Overview

Job summary

SevernSide has a diverse range of operational roles supporting the delivery of urgent primary care across the 24-hour period.

The core purpose of this role is:

• Uphold standard operating procedures for consistent service delivery and produce clear and concise shift reports.
• Ensure that our patients' care is managed effectively and to the required standards.

As an IUC Shift Supervisor, you will ensure the smooth operation of shifts, maintaining effective patient care according to our high standards. This role involves supervising the shift to ensure seamless service delivery.

At all times, the post holder must act in a manner consistent with the code of conduct and appearance representing BrisDoc and the NHS.

Main duties of the job

Key Responsibilities

1. Operational Supervision:

• Oversee patient advice, treatment centres, and our mobile fleet.
• Ensure timely appointments and home visits.
• Communicate with NHS 111 to balance demand and capacity.
• Produce clear and concise shift reports.
• Manage professional and patient call lines, ensuring high service standards.
• Accurately log referrals onto patient databases.

Resource Management:

• Deploy resources strategically for optimal service throughout your shift.
• Address staffing issues promptly and support Clinical Coordinators.
• Respond to healthcare system risks.
• Implement business continuity plans as needed.

About us

BrisDoc is a proud provider of NHS services and has been delivering 'patient care, by people who care' with passion and commitment for over 20 years.

As an 'employee-owned trust', we are a forward-thinking, dynamic, and innovative Social Enterprise and run an exciting range of Primary Care services. These include the Severnside Integrated Urgent Care Service, GP Practices, and the Homeless Health Service. BrisDoc therefore provides great patient care 24 hours a day, 365 days a year to over 1 million patients across Bristol, North Somerset & South Gloucestershire.

As an employed member of the BrisDoc team, you are also a BrisDoc co-owner and will be able to contribute to the decisions we make to benefit our patients, workforce, and the wider community. This includes seeking to continuously improve the healthcare we provide for patients while protecting our environment, nurturing our staff, and making a meaningful contribution to the communities we serve. The BrisDoc 'Community Fund' is a staff-led team which works closely with health-based charitable causes, both local and international, to invest time and money to improve lives in disadvantaged communities.

For questions about the job, please contact Amada Harshaw, People Team Co-ordinator at [e-mail] / 01179370902

No. of Vacancies

1

Job Nature

Part Time, Permanent

Job Location

Bristol

How to Apply

Interested candidates can send their resumes to the contact person as above in the job posts.