Shift Supervisor

Toby Carvery; Old Windsor; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension

28 days holiday

Brand discounts

Share scheme

Employee helpline

Flexible shifts

Team socials

Job summary

Toby Carvery - Old Windsor is seeking a Shift Supervisor to welcome guests and lead a hospitality team towards memorable dining experiences. You will train and guide your team, maintain high service standards, and ensure safety and cleanliness across the site.

Join Mitchells & Butlers and enjoy a competitive salary, pension, generous holiday entitlement, and employee discounts while you help guests feel valued and create great memories at every visit.

Qualifications

• Experience leading a front-of-house team in a hospitality setting.
• Strong customer service and guest-relations skills.
• Ability to train and develop staff.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Oversee day-to-day site operations and guest service.
• Lead and coach shift teams to deliver great experiences.
• Ensure cleanliness, safety, and compliance with policies.
• Support recruitment and training as required.

Skills

Team leadership

Customer service

Staff training

Operational supervision

Job description

As Shift Supervisor at Toby Carvery - Old Windsor, you'll give a warm welcome to everyone who visits. With a passion for great service and training great people, you'll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, they don't call us the 'home of the roast' for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL...

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary