Shift Supervisor

Toby Carvery; Burton upon Trent; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Brand discounts

Wagestream

Pension

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Toby Carvery in Burton upon Trent is seeking a Shift Supervisor who will welcome guests warmly, lead a team and help train staff to deliver great service. You’ll oversee day-to-day operations, act as a host, supervise shifts, and model training while maintaining cleanliness and safety.

As part of Mitchells & Butlers, you’ll receive a pension, 28 days’ holiday, shopping discounts, free shares and access to Wagestream.

Qualifications

• Experience in hospitality leadership.
• Strong customer service and guest relations skills.
• Ability to train and coach junior staff.

Responsibilities

• Be part of day-to-day site operations as host and team leader.
• Lead shifts and role model training for the team.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Training & development

Hospitality

Job description

As Shift Supervisor at Toby Carvery - Burton, you\'ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you\'ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, they don't call us the 'home of the roast' for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we\'ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader.
• Be a role model for your teams, helping with their training.
• Maintain high standards of cleanliness and safety.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary