Shift Supervisor

Mitchells & Butlers PLC; Washington; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Flexible shifts

Discount across brands 33%

Discount for friends & family 20%

Wagestream access

Team socials

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Toby Carvery - Washington is seeking a Shift Supervisor at Mitchells & Butlers PLC. You’ll welcome guests, help run the site on shift and lead a small team to deliver warm, friendly service.

You’ll train colleagues, maintain cleanliness and safety, and drive guest satisfaction with a hands-on, customer-first approach. The role offers flexible shifts and strong colleague benefits.

Qualifications

• Experience in hospitality or customer service.
• Proven ability to lead a team and train staff.
• Strong communication and guest-focused approach.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Customer service

Training others

Communication

Job description

As Shift Supervisor at Toby Carvery - Washington, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Toby Carvery, we don't call us the 'home of the roast' for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT'S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment - fun, laughs and lifelong friends!
• Team Socials - work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU'LL ...

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.