Shift Supervisor

Mitchells & Butlers PLC; Newcastle upon Tyne; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Pension

28 days holiday

Discounts across brands

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC is seeking a Shift Supervisor for Toby Carvery at Kenton Bank. You will welcome guests, lead a team, and ensure smooth service while upholding brand standards.

You will train staff, supervise shifts and role model excellence in guest care, cleanliness, and safety. Join a team that values fun, great memories for guests, and collaborative success.

Qualifications

• Experience leading a hospitality team.
• Ability to train staff and develop others.
• Commitment to high standards of cleanliness and safety.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
• Be a shift leader and role model for training your teams.
• Maintain high standards of cleanliness and safety and ensure guest satisfaction.

Skills

Team leadership

Guest service

Shift supervision

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Shift Supervisor at Toby Carvery - Kenton Bank, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit personal; we love having fun and we truly care about making great memories for our guests. If you love Yorkies as much as we do, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.