Shift Supervisor

Mitchells & Butlers PLC; Horning; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33% discount across all brands

20% discount for friends and family

Wagestream access

Pension

28 days paid holiday

Free shares

Employee helpline

High-street shopping discounts

Job summary

Mitchells & Butlers PLC is hiring a Shift Supervisor at The Swan. You’ll welcome guests, lead a team, and help train staff to deliver great service in a cozy pub environment. The role focuses on ensuring smooth daily operations and guest satisfaction.

Join a friendly hospitality team with opportunities for development, pension, paid holidays, and employee benefits. You’ll be part of a supportive community with a strong guest-centric culture.

Qualifications

• Lead a team and train great people.
• Maintain high standards of cleanliness and safety.
• Serve guests and act as host during shifts.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Team leadership

Training

Guest service

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Shift Supervisor at the Swan, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Vintage Inns, a charming collection of rural pubs. You’ll find roaring log fires, traditional food and a cosy atmosphere. If you want to be part of the Inn crowd, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.