Shift Supervisor

Waterloo Tap; Greater London; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

£14.00/hour starting rate.

Tip share averaging ~£3.00/hour.

Staff discounts across the group.

Room for growth into management.

Job summary

Waterloo Tap is looking for a hands-on Bar Supervisor to lead shifts and keep service moving quickly at our craft beer venue beside Waterloo station. You will oversee the floor, support the team, and model high standards of service.

Responsibilities include guiding staff during peak periods, handling opening/closing routines, cellar tasks, stock rotation, and maintaining hygiene and safety behind the bar. This role offers growth into management opportunities.

Qualifications

• Experience supervising or leading a bar team in a high-volume venue.
• Strong knowledge of craft beer, cask ale, and draft line care.
• Calm, organized leadership under pressure.
• Willingness to work evenings and weekends.

Responsibilities

• Lead busy shifts on the floor to maintain fast, friendly service.
• Support and guide bar staff by example during peak trade.
• Manage opening/closing procedures and basic venue checks.
• Assist with cellar management, line changes, and stock rotation.
• Maintain clean, hygienic, and safe working conditions behind the bar.

Skills

Bar supervision

Craft beer knowledge

Under pressure leadership

Evenings & weekends

Job description

The Role

We’re hiring a hands-on Bar Supervisor for our busy, craft beer-focused venue right by Waterloo station. You’ll lead shifts from the floor, keep service moving fast during peak rushes, and support the team behind the bar.

Key Responsibilities

• Lead busy shifts on the floor, ensuring fast and friendly service.
• Support and guide bar staff, setting a strong example during high-volume trade.
• Handle open/close procedures and basic venue checks.
• Help with cellar maintenance, line changes, line cleans, keeping stock rotated and moving deliveries.
• Maintain clean, hygienic, and safe working conditions behind the bar.

What We’re Looking For

• Prior supervisory or senior bartender experience in a high-volume pub or bar.
• Strong knowledge of craft beer, cask ale, and draft line care.
• Ability to stay calm, organised, and direct under pressure.
• Flexibility to work evenings and weekends.

Perks

• £14.00/hour starting rate.
• Substantial tip share averaging ~£3.00/hour.
• Staff discounts across the group.
• Room for growth into management.