Shift Supervisor

Royal Mail; Greater London; On-site; GBP 45,000 - 54,000; Full time

Benefits offered by this job

PPE provided

Competitive pension

Training plan

Company discounts

Job summary

Royal Mail is recruiting a Workshop Shift Supervisor for the Croydon Workshop on a permanent contract. The role reports to the Fleet Workshop Manager and focuses on leading a shift, ensuring safety, quality and efficient production in a modern, fully equipped workshop.

You will oversee technicians, manage inspections, diagnostics, and repairs on a range of vehicles and equipment, and control stock and documentation. The package includes strong pension and development opportunities.

Qualifications

• Qualified mechanic with IMI Level 3 (Light/Heavy)
• Experience leading vehicle technicians
• Full UK manual driving license; ideally HGV

Responsibilities

• Lead weekly team meetings and shift huddles.
• Supervise inspections, diagnostics and repairs on vehicles and equipment.
• Manage stock control and ensure accurate work orders.
• Ensure safety, quality and efficiency in the workshop.

Skills

Leadership

H&S knowledge

IMI Level 3

Vehicle maintenance

Team communication

Education

IMI Level 3 qualification

Tools

Personal toolkit

Specialist tooling

Job description

With a Fleet of over 49,000 vehicles, including traditional fuel and electric vehicles, LCVs and HGVs, maintaining our vehicles is a true team effort. Reporting to the Fleet Workshop Manager, the Shift Supervisor provides a pivotal supporting role to the Workshop management team. Responsible for leading operations across a shift in line with production planning and control requirements, you'll deploy agreed processes and staff resources to ensure the Workshop operates safely and delivers high levels of quality and efficiency.

Responsibilities

• You’ll be first line leadership delivering Weekly Team Meetings, shift huddles and have involvement in the remedial approach to conduct issues whilst ensuring a Technicians' wellbeing following return from sick absence.
• You’ll perform a full range of inspections, diagnostic, maintenance, and repair procedures on a range of vehicles, trailers, and mechanical equipment, when required.
• You’ll use your own personal toolkit to undertake routine maintenance and repair light / heavy goods vehicles.
• You’ll also have access to specialist tooling and shared equipment in our modern, fully equipped workshops.
• You’ll perform effective stock control processes, ensuring accurate and timely completion of work orders and associated vehicle documentation to meet both business and legal requirements.

A bit about you

• Experienced leader: you’ve managed a team of vehicle technicians with excellent knowledge of H&S and have the ability to communicate technical issues to the team.
• Qualified mechanic: you’re fully qualified to an advanced level (IMI Level 3 in Light or Heavy vehicle or equivalent). You’ve got your own toolkit for standard repairs.
• Varied vehicle experience: Proven Vehicle Technician experience working on a wide range of vehicles, for example LCV / HGV.
• Valid UK driving license: You hold a full manual UK driving license, preferably an HGV license with trailer experience.
• High working standards: you take pride in your work and do what is necessary to make sure the job is done effectively.
• Flexible to service demands: you’re able to work on a flexible shift rota. You’re always willing to support your team where necessary.

Royal Mail is something special, a well-loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don't, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

We are now recruiting Workshop Shift Supervisors at Croydon Workshop on a Permanent contract, with the potential to earn over £50k.

Working Hours: Full time

• 39.5 hours per week (rotating shift pattern; week 1: 06:00-14:30, week 2: 10:30-19:00). You will be required to work 1 in 3 Saturdays (with a weekday day off).

What's in it for you?

• Salary: £49,503 per annum
• Additional weekend supplement on Saturday (£50 per shift) is applicable.
• 22.5 days annual holiday (plus bank holidays), rising with service and with the option to purchase more.
• An excellent company matched pension scheme and financial benefits.
• The chance to develop your career, including a customised annual training and development plan.
• PPE and image clothing supplied (including overalls and steel toe capped boots).
• Exclusive discounts on shopping, tech, travel, days out and socialising for you and the family.
• The chance to work for the Environmental Fleet of the Year 2024.