Shift Supervisor

Dog & Duck; City of Westminster; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Flexible shifts

33% brand discount across brands

20% friends & family discount

Wagestream access

Team socials

Pension

28 days holiday

Shopping discounts

Free shares

Employee helpline

Job summary

Dog & Duck in Westminster is seeking a Shift Supervisor to welcome guests, lead a team and train colleagues to deliver warm, consistent service across busy shifts. You’ll be part of Mitchells & Butlers, enjoying a pension, holiday allowance, staff discounts and growth opportunities.

If you bring character and a passion for hospitality, we want to hear from you and welcome you into a friendly, buzzing pub team with flexible shifts and support to thrive.

Qualifications

• Experience in hospitality or pubs is advantageous.
• Ability to inspire and train a team to deliver consistent service.
• Commitment to clean, safe, well-run shifts.

Responsibilities

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Training others

Health & safety

Job description

As Shift Supervisor at the Dog & Duck, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Nicholson’s pubs, we’re a friendly bunch. We’ve been running pubs for nearly 150 years, so know a thing or two about great food, drink and classic British hospitality. If you have as much character as our pubs, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary