Shift Supervisor

The Fighting Cocks; Birmingham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Pension

28 days paid holiday

Shopping discounts

Free shares

Earned wage access (Wagestream)

Employee support helpline

Job summary

The Fighting Cocks is looking for a Shift Supervisor who will welcome guests, lead a friendly team and train staff to deliver outstanding service every shift.

You’ll be part of Mitchells & Butlers’ Castle Pubs family, enjoying flexible shifts, a 33% dining discount across brands, 20% friend/family discount, 28 days holiday, pension, free shares and access to Wagestream to manage earnings. You’ll uphold high cleanliness and safety, and model great teamwork.

Qualifications

• Experience in guest-facing service roles is preferred.
• Ability to lead a small team and train others.
• Commitment to high cleanliness and safety standards.

Responsibilities

• Welcome guests and host the daily service flow.
• Lead and develop team members during shifts.
• Maintain cleanliness and safety across the site.

Job description

As Shift Supervisor at the Fighting Cocks, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.