Shift Supervisor

Sun; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

33% discount across brands

20% discount for friends and family

Wagestream

Pension

28 days paid holiday

Free shares

Employee helpline

Team socials

Job summary

The Sun in London (Castle Pubs) is seeking a Shift Supervisor to welcome guests, lead a team, and train colleagues, ensuring high standards of service during busy shifts.

You will supervise front-of-house operations, maintain cleanliness and safety, and promote a welcoming atmosphere across the venue within Mitchells & Butlers’ pubs. Enjoy staff discounts, pension, and career progression.

Qualifications

• Experience leading hospitality or retail teams.
• Proven ability to train staff and maintain service standards.
• Customer service excellence and guest focus.

Responsibilities

• Be part of day-to-day operations, host guests, and lead your team.
• Act as shift leader and role model for training.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Training staff

Job description

As Shift Supervisor at the Sun, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary