Shift Supervisor

Prince of Wales Feathers; Greater London; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts

Wagestream

Team socials

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Prince of Wales Feathers in London seeks a capable Shift Supervisor to welcome guests and lead a vibrant hospitality team. You’ll host, serve and train colleagues to deliver exceptional service while upholding brand standards across Castle Pubs.

Join Mitchells & Butlers for flexible shifts, dining discounts across our brands, a pension, 28 days’ holiday and Wagestream. Help create a welcoming atmosphere where guests return and team morale stays high.

Qualifications

• Experience in hospitality and leading teams.
• Strong guest service focus.
• Ability to train and develop staff.

Responsibilities

• Oversee day-to-day site operations and guest service.
• Lead shift team and manage training.
• Maintain cleanliness and safety standards.

Skills

Customer service

Team leadership

Staff training

Job description

As Shift Supervisor at the Prince of Wales Feathers, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary