Shift Supervisor

Harvester; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts 33%

Friends & family 20% discount

Wagestream

Team socials

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Harvester in Birmingham is seeking a Shift Supervisor to welcome guests and lead a team, delivering warm service and training. You’ll oversee daily operations, set high standards, and ensure a smooth shift experience for customers.

The role offers a friendly team environment, opportunities to develop staff, and a pension scheme with generous holiday and perks. This is a full-time on-site position within Mitchells & Butlers.

Qualifications

• Experience leading a hospitality team.
• Strong customer service skills.
• Ability to train and develop staff.

Responsibilities

• Be part of day-to-day site operations, host guests and lead your team.
• Be a shift leader and role model for the team.
• Help with training and development of colleagues.
• Maintain high standards of cleanliness and safety.

Skills

Team leadership

Customer service

Training staff

Job description

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Beacon - Harvester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and unlimited salad bar, we pride ourselves on offering feel good dining for the nation. Fancy a fresh start? We want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around you.
• Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount off all of our brands for friends and family.
• Wagestream – afinancial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
• Never a dull moment – fun, laughs and lifelong friends!
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS SHIFT SUPERVISOR YOU’LL…

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Compensation: Competitive salary