Shift Operations Supervisor

Velocity Recruitment; Greater London; On-site; GBP 48,000 - 72,000; Full time

Job summary

Velocity Recruitment client in London seeks a DC Shift Operations Supervisor to lead data centre building operations on a key 24/7 site. You will supervise M&E systems, HV work, and safety compliance while coordinating with contractors and the client.

Ideal candidates bring data centre experience, high voltage knowledge, and strong leadership. This role requires robust safety governance and hands-on incident reporting within a critical facility.

Qualifications

• Electrical qualifications from a recognised institution.
• Understanding of Health and Safety requirements and ability to supervise on day-to-day safety.
• Experience in a critical environment (data centre preferred).
• Experience with high voltage (AP15) and 18th edition wiring regulations.
• Teamwork and customer-facing communication; good computer literacy.
• Experience managing sub-contractors and permit-to-work systems.
• Good commercial knowledge and data centre familiarity.
• IOSH/NEBOSH qualifications are desirable.

Responsibilities

• Operate and supervise M&E systems within a Data Centre, including HV isolations.
• Supervise CBRE liaison with Engineering/Technical Managers and report concisely.
• Oversee shift operations from Building Control Room and handle alerts.
• Ensure subcontractor works follow SOPs/MOP/PTW and client change requests.
• Prepare reports on completed work, critical spares, and incidents for management.
• Act as first escalation point to the client and manage handover details.
• Promote QHSE compliance and conduct toolbox talks; drive safe systems of work.

Skills

Electrical qualifications

Health & safety supervision

Critical environment experience

High voltage AP15 experience

18th edition wiring regs

Team leadership / supervision

Customer-facing communication

Sub-contractor management

Permit to work (PTW)

Data Centre operations knowledge

IOSH/NEBOSH qualification

Commercial awareness

MS Office / computer literacy

Education

Electrical qualifications from a recognised institution

IOSH/NEBOSH Health & Safety qualifications

Job description

Job Title - DC Shift Operations Supervisor

Purpose of the Job:

My client is a leading global provider of integrated facilities and corporate real estate management.

They are recruiting a Data Centre Building Operations Supervisor to join our successful Data Centre Solutions team based in London. As the post holder, you will be expected to have extensive understanding of Data Centre infrastructure (Electrical, Mechanical, and DC specific infrastructure). As the shift leader, you will responsible for effective inspection, operation and maintenance of all associated assets within the Data Centre.

Key Responsibilities:

• Operate all M&E systems within the Data Centre in a competent, effective and efficient manner (including HV Electrical isolations/operations). Having due regard to business risk and energy use.
• Making recommendations for improvement and providing concise technical reports when required.
• Supervision of the data centre building management systems, and actioning all alerts and notifications.
• Ensuring that all Specialist Sub Contractors visits are conducting works in line with approved Standard Operating Procedures/ MOP/PTW/Client change requests.
• Act as the CBRE liaison with the Engineering Manager and Technical Manager for Client requests, providing technical building knowledge where required.
• Operate within the Building Control Room, with the assistance of the Control Room Technicians.
• Ensure that Specialist Sub Contractor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are communicated to the Engineering Manager.
• Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks, producing concise reports to the Client where required.
• Control of live incidents, creating incident reports and sending to Technical Management for review in a timely manner.
• Act as the first escalation point to the Client, assisting where required.
• Reviewing and preparing MOP's, SOP's and EOP's, Safe Systems of Works and associated risk assessments.
• Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and management.
• Champion and promote QHSE compliance activities, such as Hazard/Near Miss Reporting and regular Toolbox Talks.
• Proactively attend nominated training courses as identified by management in line with DCS training matrix.
• Contribute to a positive culture within the team, regarding personal development and training.
• Provide leadership to the shift team and shift leader.
• Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant QHSE policy and procedures.
• High Voltage Authorised Person.
• Participation in engineering Quality Assurance process, to validate the standards of completed works.

Experience Required:

• Electrical qualifications from a recognised institution
• Understanding of Health and Safety requirements and be able to supervise others on all aspects of day-to-day health and safety.
• Must have experience working in a critical environment.
• Must have valid or previous experience in high voltage (AP15) and 18th edition wiring regulations.
• Team working and experience in customer facing situations, good communicator with a good level of computer literacy.
• Experience in managing sub-contractors, running permit to work system and being accountable for others safety.
• Good commercial knowledge.
• Good working knowledge of Data Centres. And experience in supervising a team.
• Health and Safety qualifications (IOSH/NEBOSH).
• AP15 or AP14 qualified/trained (Desirable)