Shift Operations Manager

GXO Logistics, Inc.; Stafford; On-site; GBP 45,000 - 53,000; Full time

Benefits offered by this job

31 days annual leave

Company pension

GXO University learning

Staff discounts

Cycle to work

Internal promotions

Job summary

GXO is recruiting for a Shift Operations Manager (Rotating Days) to join our Stafford team. You will lead and coach a Warehouse team, drive engagement and culture while ensuring safe, compliant operations across rotating shifts 06:00–14:00 and 14:00–22:00.

The role requires proven shift operations management experience in a high-volume environment, plus strong budgeting, project and change management skills. You will collaborate with Stock, Systems, HR and Finance to meet KPIs and customer needs.

Qualifications

• Proven shift operations management experience in a high-volume service operation.
• Strong budgetary experience including formulation and analysis.
• Proven project and change management with quantifiable results.
• Excellent team-building, leadership and motivational skills.
• Knowledge of interaction with Stock, Systems, HR and Finance.

Responsibilities

• Ensure the site works within health and safety and legislative requirements.
• Be proactive in seeking improvements in processes and methods.
• Lead day-to-day management and development of Warehouse Lead Team Managers and teams.
• Achieve KPIs and deliver on-time, on-cost, customer service.
• Maintain excellent relationships with Customer representatives and align with their business needs.

Skills

Leadership

Budgeting

Project management

Change management

Team motivation

Job description

Are you looking for your next challenge? Are you someone who excels in leading by example? Are you looking for a management role in a team that you can help thrive? Look no further, we are that team!

Here at GXO, we are recruiting for a Shift Operations Manager (Rotating Days) to join our team in Stafford. As a Shift Operations Manager, you will be responsible for managing and leading your own team helping to coach, motivate and engage them to create a great team culture with a strong work ethic. This is a full time, permanent position, working rotating days; 06:00 – 14:00 / 14:00 – 22:00. However, we do ask for some flexibility, this is logistics after all.

Pay, benefits and more:

• You’ll be paid a salary of up to £53,000 per annum DOE and receive 31 days annual leave (inclusive of bank holidays)
• You’ll have access to a company pension scheme, extensive wellbeing programmes and initiatives, and our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with.
• Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 60% last year!

What you'll do on a typical day:

• Responsible for ensuring the site works within legislative requirements, taking account of health & safety at all times
• Must be proactive in seeking improvements in process/methods of operating
• Responsible for the day-to-day management, initial and ongoing development and motivation of a team of Warehouse Lead Team Managers and their teams, ensuring that they consistently meet productivity and quality objectives
• Responsible for the achievement of Key Performance Indicators and delivering a high level of on time, on cost, customer service
• Responsible for ensuring excellent working relationships with the Customer representatives and at all times being aware of their business needs and objectives

What you need to succeed at GXO:

• Must have proven Shift Operations Management experience in a high-volume service driven operation
• Strong budgetary experience – including formulation and analysis
• Strong, proven project and change management with quantifiable results
• Will have excellent team building, leadership and motivational skills
• The ideal candidate should have a working knowledge of the interaction between their own department and other key functions such as Stock and Systems, HR and Finance

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.