Shift Manager: Lead Fast-Paced Depot Operations

DPD Group; Newbury; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity and paternity

Free life assurance of 4 x salary on a

Health Kiosks at every location

Vitality at Work

Free On Site Parking

Discounted shopping at retailers

Milestone Days off

Eye tests support with glasses

Job summary

DPD Group is seeking an experienced Shift Manager at our Newbury depot. You will oversee depot operations, engage with self-employed OD’s and Employed Drivers, and drive service excellence. The role requires managing routes, ensuring drivers scan and load promptly, and maintaining strong communications to resolve issues.

We value decisive leadership, data-driven reporting, and a safety-focused, high-performance team culture in a fast-paced logistics environment.

Qualifications

• Experience in a fast paced operation with proven people management responsibility.
• Strong communication and the ability to inspire and lead a high performing team.
• Decisive with time management and problem-solving skills.
• Resilient, self-motivated and flexible in a depot environment.
• Excellent computer skills with the ability to use Google Chrome applications.
• Strong reporting and data analysis skills for performance oversight.
• Vigilant to deter unscrupulous activity and take swift action.
• Demonstrate the DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Responsibilities

• Ensure depot targets for Core Routes are achieved.
• Meet Stops Per Route (SPR) targets and maintain delivery efficiency.
• Set and manage all delivery and collection routes.
• Ensure drivers scan and load vans safely and on time.
• Maintain ongoing communication with drivers to resolve issues.
• Arrange resources to cover ad-hoc collections via drivers or agencies.
• Complete documentation and systems in line with requirements.
• Develop and monitor KPIs including Service, Cost, Productivity, Transport and Health & Safety.
• Ensure Depot Clear aligns with targets.

Skills

People management

Communication skills

Decision making

Time management

Data analysis

Reporting

Resilience

Flexibility

Leadership

Tools

Google Chrome

Job description

DPD Group is seeking an experienced Shift Manager at our Newbury depot. You will oversee depot operations, engage with self-employed OD’s and Employed Drivers, and drive service excellence. The role requires managing routes, ensuring drivers scan and load promptly, and maintaining strong communications to resolve issues.

We value decisive leadership, data-driven reporting, and a safety-focused, high-performance team culture in a fast-paced logistics environment.