Shift Manager: Lead a high-performing warehouse team (PM)

DHL Supply Chain; Coleshill CP; On-site; Confidential; Full time

Benefits offered by this job

Free parking

33 days annual leave

Discretionary bonus

Employer pension (8% employer, 4%员工)

GP consultations 24/7

Retail discounts

Loans, savings schemes, mortgage tips

Job summary

DHL Supply Chain at Hams Hall is seeking a Shift Manager to lead a small team of First Line Managers on an evening shift within a fast-paced warehouse environment. You will drive performance, coach staff, and ensure customer requirements are met while controlling costs and maintaining safety standards.

You'll be responsible for delivering KPI targets on productivity, quality, and cost, and for building strong relationships with colleagues, stakeholders, and the customer.

Qualifications

• Experience managing a team on a shift in a fast-paced warehouse.
• Proven ability to meet KPI targets on productivity, quality and cost.
• Experience with budget management and cost control.
• Strong communication, both verbal and written.
• Retail supply chain experience preferred.

Responsibilities

• Managing a team of up to 3 First Line Managers.
• Manage operational performance on shift to achieve KPI targets on productivity, quality and cost.
• Complete all team performance reviews and 1-2-1's for direct reports, accurately and within timeframe.
• Working within budget to deliver customer requirements.
• Develop strong management capability through effective performance management, coaching, mentoring and development of teams and individuals.
• Building and maintaining effective working relationships with colleagues, stakeholders and the customer.
• Take a continual improvement approach to operations.

Skills

People leadership

Budget management

Analytical skills

Communication skills

IT skills

Shift patterns experience

Job description

DHL Supply Chain at Hams Hall is seeking a Shift Manager to lead a small team of First Line Managers on an evening shift within a fast-paced warehouse environment. You will drive performance, coach staff, and ensure customer requirements are met while controlling costs and maintaining safety standards.

You'll be responsible for delivering KPI targets on productivity, quality, and cost, and for building strong relationships with colleagues, stakeholders, and the customer.