Shift Manager: Lead a fast, friendly team & deliver great service

Greggs plc; Lockerbie; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay (weekly)

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Holiday entitlement growth

Colleague share plans

Pension scheme 7% match

Employee assistance program

Long-service awards

Savings and discounts

Job summary

Greggs plc in the United Kingdom is seeking a Shift Manager to lead a team, maintain shop standards, and ensure a superb customer experience across in-shop and online orders.

You will inspire the team, serve customers quickly, prepare products, and keep displays stocked while maintaining a clean, welcoming store. Previous supervisory experience is welcome; training and progression opportunities available.

Qualifications

• You’ll be reliable and demonstrate leadership abilities with a passion for delivering exceptional customer service.
• If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

Responsibilities

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

Skills

Leadership

Customer service

Job description

Greggs plc in the United Kingdom is seeking a Shift Manager to lead a team, maintain shop standards, and ensure a superb customer experience across in-shop and online orders.

You will inspire the team, serve customers quickly, prepare products, and keep displays stocked while maintaining a clean, welcoming store. Previous supervisory experience is welcome; training and progression opportunities available.