Shift Manager - Dudley Port

Dpdgroupuk1; Dudley; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity and paternity

Free life assurance 4 x salary

Free onsite car parking

Health Kiosks

Discounted shopping

Milestone Days off

Eye tests and glasses support

Job summary

DPD Group UK in Dudley is seeking an experienced Shift Manager to strengthen our depot operations management team. You will work closely with the Depot Management team to ensure proper resourcing of drivers, warehouse operatives and back-office staff, with emphasis on peak periods and holiday cover.

Responsibilities include achieving depot targets, coordinating with franchisees, and maintaining timely documentation while driving KPIs across Resource, Productivity, Transport and Health & Safety.

Qualifications

• Experience in depot operations management.
• Strong planning and organisational skills.
• Excellent stakeholder engagement and communication.
• Ability to analyse data and generate actionable insights.

Responsibilities

• Plan staffing for OD's, warehouse operatives and back office.
• Ensure depot targets for franchisees and driver mix are met.
• Manage holiday planning and peak resource requirements.
• Maintain documentation in line with company and regulatory requirements.
• Collaborate with Depot Management and cross-functional teams to deliver service.

Skills

Staff planning

Stakeholder engagement

Communication

Organisational skills

Data analysis

Problem solving

Initiative

Tools

MS Excel

MS Office

Job description

Working Hours: Sunday - Thursday, 23:00 - 07:30

Package: Circa £40,500 + 10% bonus

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.

In this role you will be working closely with our Depot Management team to ensure your site is resourced correctly. This will involve planning staff numbers for self employed Owner Drivers (OD's) employed drivers, warehouse operatives and back office functions. Effective planning to cover the summer holiday period and Peak trading times will be critical.

You will liaise with multiple areas of the business. This will include, Franchise, People and Talent, Recruitment, Neuven and Regional Management to maintain and enhance our outstanding service.

Other key accountabilities will be;

• Ensure depot targets for ODF (Franchisees) is achieved and that the mix of single route drivers and multi route drivers is kept to target.
• Ensure DR drivers are kept at a target of 1.5 DR's per route.
• Ensure that both the agency warehouse operative percentage vs employed warehouse operative resource is kept to target.
• Ensure that employed drivers including 7.5 Tonne resource is kept to target.
• Ensure that back office resources are kept to target.
• Ensure that holiday planning and peak resource plans are completed, communicated effectively and implemented.
• Ensure that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
• Working to set Key Performance Indicators including Resource, Productivity, Transport and Health and Safety.

What we're looking for;

• The ability to engage and build effective relationships with both internal and external stakeholders.
• Strong communication skills with the ability to communicate effectively at all levels in a variety of formats
• Excellent planning and organisational skills
• Effective problem-solving skills.
• Ability to influence and negotiate effectively.High levels of resilience and self-motivation.
• Ability to work on your own initiative.
• Good levels of computer literacy with the ability to analyse data.

About our benefits:

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of your job we offer free eye tests and support with the cost of glasses

We recognise that our people are at the heart of our business, without them we wouldn't be able to deliver our award-winning service to millions of customers across the country each day. It's important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few...

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!