Shift Manager - Bicester

DPD UK; Bicester; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Health kiosks

Free onsite parking

Eye tests

Discounted shopping

Milestone days off

Onsite parking

Job summary

DPD UK is seeking an experienced Shift Manager at our Bicester Depot to strengthen the depot operations management team. You will plan staffing for drivers, warehouse operatives, and back office functions, ensuring resources align with seasonal peaks and holiday periods.

You will collaborate with Franchise, People and Talent, Recruitment, Neuven and Regional Management to maintain service levels. The role requires strong planning, stakeholder engagement, and KPI-driven performance.

Qualifications

• Ability to engage and build effective relationships with stakeholders.
• Strong communication skills across levels.
• Excellent planning and organisational skills.
• Effective problem-solving abilities.
• Ability to influence and negotiate.
• High resilience and self-motivation.
• Able to work on your own initiative.
• Good computer literacy with data analysis ability.

Responsibilities

• Ensure depot targets for ODF (Franchisees) are achieved and that the mix of single route drivers and multi route drivers is kept to target.
• Ensure DR drivers are kept at a target of 1.5 DR's per route.
• Ensure that both the agency warehouse operative percentage vs employed warehouse operative resource is kept to target.
• Ensure that employed drivers including 7.5 Tonne resource is kept to target.
• Ensure that back office resources are kept to target.
• Ensure that holiday planning and peak resource plans are completed, communicated effectively and implemented.
• Ensure that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
• Working to set Key Performance Indicators including Resource, Productivity, Transport and Health and Safety.

Skills

Stakeholder engagement

Communication

Planning

Problem solving

Negotiation

Resilience

Initiative

Data analysis

Job description

• Salary: up to £40k plus Bonus
• Location: Bicester Depot
• Days of Work: 5 from 7 to include weekends
• Hours of Work: 14:30 - 23:00
• Contract Type: Permanent / 40 Hours Per Week

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer.

Job Description

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team.

In this role you will be working closely with our Depot Management team to ensure your site is resourced correctly. This will involve planning staff numbers for self employed Owner Drivers (OD's) employed drivers, warehouse operatives and back office functions. Effective planning to cover the summer holiday period and Peak trading times will be critical.

You will liaise with multiple areas of the business. This will include, Franchise, People and Talent, Recruitment, Neuven and Regional Management to maintain and enhance our outstanding service.

Other key accountabilities

• Ensure depot targets for ODF (Franchisees) is achieved and that the mix of single route drivers and multi route drivers is kept to target.
• Ensure DR drivers are kept at a target of 1.5 DR's per route.
• Ensure that both the agency warehouse operative percentage vs employed warehouse operative resource is kept to target.
• Ensure that employed drivers including 7.5 Tonne resource is kept to target.
• Ensure that back office resources are kept to target.
• Ensure that holiday planning and peak resource plans are completed, communicated effectively and implemented.
• Ensure that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
• Working to set Key Performance Indicators including Resource, Productivity, Transport and Health and Safety.

Qualifications

What we're looking for

• The ability to engage and build effective relationships with both internal and external stakeholders.
• Strong communication skills with the ability to communicate effectively at all levels in a variety of formats
• Excellent planning and organisational skills
• Effective problem-solving skills.
• Ability to influence and negotiate effectively.
• High levels of resilience and self-motivation.
• Ability to work on your own initiative.
• Good levels of computer literacy with the ability to analyse data.

Additional Information

About our benefits

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you!