Shift Manager

Five Guys; Royal Leamington Spa; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a passionate Shift Manager to lead their team in a vibrant new location. This role offers the chance to oversee operations, ensuring customer satisfaction and high-quality service. With a focus on teamwork and integrity, you'll be at the forefront of creating the perfect dining experience. Join a family-oriented business that values its team members and provides ample opportunities for career growth. Enjoy a variety of perks, including flexible benefits and a supportive work environment, while making a real impact on the team's success.

Benefits

Achievable bonus scheme

Secret Shopper bonus

Long service Love2Shop vouchers

28 days paid holiday

Paid breaks

Free burgers, fries, and shakes

Life assurance

Access to Wagestream

Team outings and social events

Career development opportunities

Qualifications

• Experience managing large teams in a fast-paced environment.
• Strong leadership skills with a focus on customer service.

Responsibilities

• Oversee crew and ensure quality control during shifts.
• Support the General Manager in delivering quality products.
• Create a positive work environment and manage shift operations.

Skills

Drive-thru experience

Experience with high-volume sales

Team leadership

Customer service excellence

Job description

Shift Manager at Five Guys is growing! We are opening in Leamington Spa and seeking an experienced Shift Manager to join our team. The ideal candidate will have drive-thru experience and experience working with high-volume sales and large teams.

About Us

Since 1986, we've maintained our simple yet effective formula: burgers and fries cooked to perfection with no frozen ingredients. We pride ourselves on integrity, enthusiasm, competitiveness, and a 'get it done' attitude. We are a family-oriented business that values our team members.

Rewards

• An achievable bonus scheme worth up to 10% of annual salary
• Secret Shopper bonus up to GBP2,000
• Long service Love2Shop vouchers: GBP500 at 5 years, GBP1,000 at 10 years
• 28 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Life assurance
• Access to Wagestream for flexible benefits

Other Perks

• Team outings and social events
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Programme
• Career development opportunities
• Enhanced maternity and paternity leave
• Pension scheme

What You’ll Be Enthusiastic About

• Perfect burgers and fries
• Our core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Leading from the front and being hands-on with people
• Customer service excellence

Responsibilities

• Overseeing crew and quality control
• Supporting the General Manager in delivering quality products
• Creating a positive work environment and providing excellent team support
• Ensuring customer satisfaction and handling complaints promptly
• Managing shift operations to align with company values
• Leading by example, working on the line and in the dining area

Career Growth

• Opportunities to grow within the company
• Potential progression to Assistant Manager
• Build a rewarding career with Five Guys