Shift Manager

TieTalent; Oxford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading burger restaurant as a Shift Manager, where you will lead a team to deliver exceptional customer service and maintain high-quality standards. With a focus on growth, this role offers a pathway to career advancement within a family-oriented company.

Benefits

Achievable bonus scheme

Long service Love2Shop voucher

Paid breaks

Free burgers, fries, and shakes

Life assurance

Employee discount program

Development opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Hands-on leadership and management of crew.
• Commitment to customer satisfaction and quality control.

Responsibilities

• Manage crew and ensure quality control.
• Support General Manager in delivering service excellence.
• Create an engaging work environment.

Skills

Customer service excellence

Leadership

Team management

Job description

Shift Manager Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy. Today, we're still a family-oriented company, characterized by integrity, enthusiasm, competitiveness, and a proactive attitude.

REWARDS

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 28 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits built around your pay

OTHER AWESOME PERKS

• Days out and social events
• Team competitions like Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Wellbeing support and employee assistance programme (EAP)
• Development opportunities for career growth
• Enhanced Maternity & Paternity Leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect Burgers and Fries
• Our values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Leading from the front and being hands-on with people
• Customer service excellence

WHAT YOU'LL BE DOING

• Managing Crew & Quality Control
• Supporting the General Manager to deliver perfect burgers and fries
• Creating an engaging environment where your team enjoys working and has fun
• Ensuring every customer is delighted with their experience and addressing complaints promptly
• Running smooth shifts aligned with company values
• Leading by example, working hands-on on the line and in the dining area

INCREDIBLE CAREERS WITH FIVE GUYS

• If ambitious, we support your growth and provide the tools to build a career
• Next step: Assistant Manager
• More than a job — a career opportunity!