Shift Manager (Evenings)

TN United Kingdom; Milton Keynes; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Shift Manager, overseeing operations and ensuring excellent customer experiences. You'll lead a team, maintain high standards, and manage shop activities during the Manager's absence. Enjoy competitive pay and numerous benefits while fostering an inclusive culture.

Benefits

Competitive pay paid weekly

Colleague discount up to 50% off

Free hot drinks during shifts

Paid breaks

Sharing 10% of profits with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with matched contributions

Confidential employee assistance app

Qualifications

• Previous supervisory experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver excellent results.
• Serve customers efficiently and courteously.
• Maintain a clean and presentable shop environment.

Skills

Leadership

Customer Service

Job description

About the role

Join us as a Shift Manager and be part of a team that prioritizes customers. As part of the management team, you'll be responsible for overseeing the shop when the Manager isn't available. You will engage and motivate the team, ensuring they have what they need to excel. We serve customers across various channels including in-shop, delivery, Click+Collect, and drive-thru. Your role will be to ensure customers have a brilliant experience whether they order in-store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards
2. Lead by example and serve customers efficiently and courteously
3. Prepare products, including making sandwiches and managing ovens
4. Keep displays stocked and appealing
5. Maintain a clean, tidy, and presentable shop environment

What we can offer you

• Competitive pay paid weekly
• Colleague discount up to 50% off on Greggs products for you and a family member
• Free hot drinks during shifts
• Paid breaks to recharge
• Sharing 10% of profits with colleagues
• Health and Wellbeing App offering Remote GP and Physiotherapy services
• Growing holiday entitlement as your career progresses
• Colleague share plans for investment and savings
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating milestones
• Savings and discounts for shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership skills and a passion for delivering exceptional customer service. You should support an inclusive culture, valuing diversity. If you have previous supervisory experience in a customer-focused environment and meet the role's availability requirements, we want to hear from you.

About us

At Greggs, we love what we do and have fun! Our culture is about supporting each other and behaving positively. Everyone is welcome regardless of background, preferences, or beliefs. Learn more about us here.