Shift Manager

TN United Kingdom; Norwich; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a vibrant and passionate team at an innovative restaurant where your leadership can shine! This role is perfect for someone with supervisory experience in the quick-service restaurant (QSR) industry, eager to deliver exceptional customer experiences. You'll lead a dynamic team, ensuring high standards of service and cleanliness while fostering a fun and inclusive environment. With tailored training and development opportunities, you'll grow your skills and career in a company that values individuality and teamwork. Embrace the chance to make a flavorful impact every day!

Benefits

Generous Staff Food Policy

Discounts for Friends and Family

Birthday Time Off

Refer-a-Friend Scheme

Access to Discount Platforms

Flexible Pay Access

Top-Notch Training

Development Opportunities

Financial Incentives

Employee Assistance Programme

Qualifications

• 6-12 months supervisory experience in QSR preferred.
• Strong leadership and customer-focused skills.

Responsibilities

• Lead daily shift operations and manage team performance.
• Maintain high cleanliness standards across the restaurant.

Skills

Supervisory Experience

Customer Service

Team Leadership

Commercial Awareness

Training and Coaching

Job description

Social network you want to login/join with:

Be Part of Something Big

We’re not in the chicken business, we’re in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. We’ve received accolades such as the UK’s Sunday Times Best Places to Work 2024 and Deliveroo’s Restaurant of the Year. Our core mission is simple: BRING THE FLAVOUR.

Benefits of being a member of the Flavour Team:

• Get Your Flavour Fix: Generous staff food policy on shift.
• Feed the Fam: Enjoy 20-50% off when dining with friends and family.
• Birthday Time Off: Your special day? It’s on us.
• Refer-a-Friend Scheme: Bring your mates on board and earn rewards.
• Discount Platforms: Access retail, dining, and wellbeing perks.
• Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
• Top-Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.
• Grow with Us: We offer development opportunities to help you rise through the ranks.
• Financial Incentives: Present your ideas and receive cash prizes.
• Employee of the Month: Recognised for bringing the flavour with monthly awards.
• Regular Team Events: From outings to celebrations, we make time to connect and have fun.
• Flexible Working Hours: We know life happens, so we keep it flexible where we can.
• Employee Assistance Programme (EAP): Free, confidential support when you need it most.
• Apprenticeships: Learn while you earn with supported development programmes.
• Seasonal Incentives: Extra rewards during key times of the year.
• Anniversary Awards: Celebrate 3 and 5 years with us in style!
• Unlock Higher Earning Potential: Step up, take on more, and watch your rewards grow.

Role Overview:

Here’s where you come in:

Great wings need great people. At Wingstop, we value passion, energy, and unmatched vibes.

• Preferably 6-12 months of supervisory or management experience, ideally in QSR.
• Customer and team-focused, excited to deliver a unique FLAVOUR experience.
• Strong, commercially aware leader who drives performance and inspires teams.
• Passionate about our food, bringing flavours to life and inspiring standards.
• Lead by example and manage daily shift operations.
• Play a key role in people development, training, and coaching.
• Maintain high standards of cleanliness across the restaurant.

Core Values:

Authentic, Entrepreneurial, Fun, Service-Minded.

Why Choose Wingstop?

It’s more than just a job; it’s about creating shared moments with friends, family, and colleagues.

Wingstop University:

We tailor training to your needs, empowering you to grow and embrace our culture, making your journey fun and flavourful.

Inclusivity:

We celebrate individuality and are committed to an inclusive workplace. We’re proud to be an equal opportunity employer. Let us know if you need reasonable adjustments during recruitment.

Join the Flavour Crew:

If this sounds like you, drop us a line to get started.