Shift Manager

BIM'S; Luton; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

BIM'S in Luton is seeking a proactive Shift Manager to lead the team during shifts when managers aren’t present and to support management when they are. You’ll run smooth shifts, drive guest experiences, and help hit targets while ensuring cash, stock and consumables are controlled.

You’ll deliver inspiring shift briefs, create efficient shift plans, coordinate Front of House and Back of House, advocate the brand during product launches, and participate in community activities, always upholding

Qualifications

• Excellent people management and communication skills.
• Absolute integrity at all times.
• Initiative and willingness to learn.
• Ability to prioritise and organise under pressure.
• Energy and motivation to lead shifts.

Responsibilities

• Leading shifts when the managers aren’t there and supporting the management when they are.
• Delivering inspiring shift briefs that motivate your team.
• Supporting the achievement of the restaurant’s targets.
• Keeping tight controls on cash, stock and consumables.
• Modelling excellent guest service from delivering it to resolving complaints effectively.
• Keeping the restaurant and kitchen sparklingly clean at all times.
• Creating efficient shift plans that meet the needs of that shift.
• Bringing Front of House and Back of House together to deliver perfect quality food at pace.
• Being a brand advocate and supporting excellent execution of all product launches, promotions etc.
• Getting ‘stuck in’ on shifts wherever you are needed.
• Supporting community involvement proactively.

Skills

People management

Communication

Integrity

Initiative

Learning mindset

Prioritisation

Job description

ShiftManagerJob Description

What Does Being a BIMS ShiftManager Mean?

As a BIMS ShiftManager you have a really important role! When the managers aren't there, you are leading the team to deliver shifts that run smoothly, enable great guest experiences and smash their targets. When the managers are there, you are a key support to them in running the perfect shift.

What Will My Role Involve?

• Leading shifts when the managers aren’t there and supporting the management when they are
• Delivering inspiring shift briefs that motivate your team
• Supporting the achievement of the restaurant’s targets
• Keeping tight controls on cash, stock and consumables
• Modelling excellent guest service from delivering it to resolving complaints effectively
• Keeping the restaurant and kitchen sparklingly clean at all times
• Creating efficientshift plans thatmeet the needs ofthat shift
• Bringing Front of House and Back of House togetherto deliver perfect quality food at pace
• Being a brand advocate and supporting excellent execution of all product launches, promotions etc.
• Getting ‘stuck in’ on shifts wherever you are needed
• Supporting community involvement proactively

What Skills and Behaviours Do I Need to Demonstrate?

• Excellent people management and communication skills
• Absolute integrity at all times
• Initiative
• Willingness to learn
• Prioritisation and organisation under pressure
• Energy and motivation

PLEASE NOTE: This job description does not represent a finite list of duties, it will be subject to periodic reviews and you may be called upon to undertake further duties or additional duties not already mentioned but in accordance with your post asShiftManagerand to meet the changing needs of the business. The post holder will be expected toparticipatein this process, and we would aim to reach agreement to the changes. This job description does notrepresenta Contract of Employment