Shift Manager

Culina; London Borough of Barking and Dagenham; Sur place; GBP 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Company Bonus

Salary Sacrifice Car Scheme

Wellbeing Support

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Résumé du poste

Culina is seeking a Shift Manager in London to support the Operations Manager in the day-to-day running of the warehouse, ensuring health and safety, and that picking and dispatch meet contractual KPI targets.

You will lead the shift team, drive performance, manage Goods Inwards, uphold quality and audit standards, and develop staff while adhering to company policies. The role requires clear communication, teamwork and flexibility across shifts.

Qualifications

• Flexible in shift patterns and able to work as part of a team.
• Excellent oral and written communication skills.
• Strong interpersonal and conciliatory skills.
• Ability to work under pressure and meet deadlines.
• PC literacy: MS Word, Excel, Outlook.

Responsabilités

• Manage and motivate the shift team to meet KPI targets.
• Ensure health, safety and hygiene compliance; maintain required paperwork.
• Maintain quality and audit standards on site.
• Deliver briefings to communicate company and local issues.
• Oversee Goods Inwards to ensure fast, safe receipts.
• Develop team members and implement succession plans.
• Handle disciplinary and grievance interviews per policy.
• Monitor sickness absence and return-to-work processes.
• Manage time and attendance system.
• Provide regular feedback on performance.
• Manpower planning with overtime and agency workers.
• Enforce company policies and training on health & safety reps.
• Support management with ad-hoc duties.
• Attention to detail.
• Network with suppliers and customers.
• Prioritize workload and meet deadlines.
• Lead and delegate effectively.
• Able to work individually or as part of a team.

Connaissances

Team leadership

Health & safety

Communication

Time management

Attention to detail

Staff development

Problem solving

Outils

MS Word

MS Excel

MS Outlook

WMS systems

Description du poste

As a Shift Manager you will contribute to the success of the site by supporting the Operations Manager in the day-to-day running of the warehouse, ensuring all aspects of Health & Safety within the Warehouse are maintained and product is picked and dispatched to the highest standard in order to meet contractual KPI's.,

• Manage and motivate the shift team in order to ensure that productivity and service KPI's are achieved or exceeded.
• Ensure the highest possible levels of health, safety and hygiene are upheld so that legislative and quality requirements can be complied with, ensuring relevant paperwork is completed and retained.
• Ensuring the highest levels of Quality and compliance are maintained and that the site operates to the Audit standard required.
• Deliver communication briefings so that all shifts are aware of all Company and local issues and employees are able to offer input / improvements and feel involved.
• Manage Goods Inwards area to ensure that receipts are made quickly and without damaging goods so that stock is available to satisfy orders.
• Develop all team members so that their contributions to the Warehouse can be maximised and succession plan.
• Carry out disciplinary / grievance interviews and investigations in line with Company procedure.
• Monitor and control sickness absence levels in line with Company policy and carry out return to work interviews effectively and efficiently.
• Monitor and control time and attendance system.
• To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
• Man power planning, by ensuring the appropriate levels of overtime and agency workers to efficiently and cost effectively run the shift.
• Enforce and adhere all Company policies and procedures.
• Monitor and control training for teams, ensuring the correct amount of health & safety representation on shift, i.e. First Aiders, Fire Marshalls etc.
• Support Management in any ad-hoc duties within the Warehouse function. Able to demonstrate a high level of attention to detail.
• Should have good oral and written communication skills.
• Strong interpersonal, conciliation skills and the capacity to network with suppliers and customers.
• Ability to work efficiently and accurately under pressure.
• Effectively prioritise work load in order to meet set deadlines.
• Ability to efficiently lead a team, delegate, supervise functions and keep staff motivated.
• Able to work as part of a team or individually.
• Must be flexible in approach to work and shift patterns.
• PC Literate in MS Word, Excel and Outlook.
• Working knowledge of WMS systems would be useful but not essential.
• Experience in a packing, or e-commerce operation would be advantageous.

Who are Culina?

Culina is the UK's leading independent specialist supply chain partner, trusted by some of the nation's best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day. We currently have an exciting opportunity in our Contract Logistics division - through flexible warehousing, transport and fulfilment solutions, we simplify complexity, drive continuous improvement and create exceptional experiences for customers. Delivering certainty. Creating value. Enabling growth.

If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.

• Company Bonus - we achieve more when we work together, that's why we celebrate our shared success through our bonus scheme.
• Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
• Wellbeing Support - your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
• Eye Care Vouchers - free eye tests and discounts on prescription glasses.
• Reward & Recognition - we love celebrating great work, we recognise those who go above and beyond.
• Everyday Discounts - our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.

You may have seen that we're on an exciting journey as we bring our businesses closer together and build an even stronger future as one team. As part of this transformation, our businesses have united under a single brand: Culina. Over time, our well-known legacy brands, including IPS, Stobart, Great Bear, Fowler Welch, Warrens, CML, Stobart Europe, IRF and iForce, will transition to the Culina brand. During this period, you may still see these names displayed at some of our sites.