Transport Support Operator

Culina; West of England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Salary Sacrifice Car Scheme

Wellbeing Support

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Job summary

Culina is seeking an organised administrator to support our chilled distribution operations in the West of England. The role involves processing timesheets and PODs, scanning documents, and issuing delivery notes in the correct drop sequence.

You will handle despatch paperwork, answer inquiries, and ensure ETAs are communicated to Customer Services. The ideal candidate will be accurate under pressure, competent with MS Office, and able to work both in a team and independently as needed.

Qualifications

• Attention to detail and accuracy.
• Excellent communication skills to relay information clearly.
• Able to work efficiently and accurately under pressure.
• Able to prioritise workload to meet deadlines.
• Computer literate with MS Office (PowerPoint, Word, Excel or equivalent).
• Team player but also able to work independently.

Responsibilities

• Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
• Scanning and storing PODs using Culina's document management system.
• Preparing drivers' wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
• Printing all despatch notes and replenishing despatch paper as required.
• Answering the telephone and assisting with enquiries.
• Downloading drivers' cards / tachographs.
• Ensuring all ETAs are communicated to Customer Services.
• Departing loads using Transport Management System (TMS).
• Ensuring all uplifts are despatched in correct loads.

Job description

• Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
• Scanning and storing PODs using Culina's document management system.
• Preparing drivers' wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
• Printing all despatch notes and replenishing despatch paper as required.
• Answering the telephone and assisting with any enquiries.
• Downloading drivers' cards / tachographs.
• Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
• Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets.
• Departing loads using Transport Management System (TMS).
• Ensuring all uplifts are despatched in correct loads.
  Previous experience in a similar role.
• Attention to detail/ accuracy.
• Excellent communication skills in order to deliver accurate information.
• Able to work efficiently and accurately under pressure.
• Effectively prioritise work load in order to meet set deadlines.
• Computer literate, particularly MS Office applications i.e. PowerPoint, Word, Excel or equivalent.
• Able to work as part of a team or individually.
• Able to work effectively and communicate to the correct level.

Who are Culina?

Culina is the UK's leading independent specialist supply chain partner, trusted by some of the nation's best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day. We currently have an exciting opportunity in our Chilled & Fresh division - from supplier to shelf, we make fresh supply chains simpler. Our expertise in temperature-controlled logistics ensures products are delivered safely, efficiently and on time, helping customers maximise availability and minimise waste.

If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.

• Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
• Wellbeing Support - your wellbeing matters to us. Through your Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
• Eye Care Vouchers - free eye tests and discounts on prescription glasses.
• Reward & Recognition - we love celebrating great work, we recognise those who go above and beyond.
• Everyday Discounts - our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.

You may have seen that we're on an exciting journey as we bring our businesses closer together and build an even stronger future as one team. As part of this transformation, our businesses have united under a single brand: Culina. Over time, our well-known legacy brands, including IPS, Stobart, Great Bear, Fowler Welch, Warrens, CML, Stobart Europe, IRF and iForce, will transition to the Culina brand. During this period, you may still see these names displayed at some of our sites.