Shift Manager

TN United Kingdom; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and dynamic team dedicated to creating unforgettable dining experiences. This role is perfect for passionate individuals with supervisory experience in the quick service restaurant (QSR) sector. You will lead by example, ensuring high standards of service and cleanliness while fostering a fun and energetic environment. With opportunities for personal growth and development, this position allows you to make a real impact and bring flavours to life. If you're excited about delivering exceptional service and creating memorable moments for customers, this is the perfect opportunity for you.

Benefits

Generous staff food policy

20-50% off for friends and family

Birthday time off

Refer-a-friend scheme

Discount platforms access

Wagestream for wage access

Top-notch training

Development opportunities

Qualifications

• 6-12 months of supervisory or management experience in QSR.
• Strong focus on customer satisfaction and team performance.

Responsibilities

• Lead day-to-day operations and manage shifts effectively.
• Inspire and train team members to deliver exceptional service.

Skills

Supervisory Experience

Customer Focus

Leadership

Team Development

Cleanliness Standards

Job description

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Be Part of Something Big

We’re not in the chicken business, we’re in the flavour business. Part of that
is building flavourful experiences and unforgettable moments for our customers
and staff alike. Yeah, we’ve bagged a few accolades on the way (UK’s Sunday
Times Best Places to Work 2024 & Deliveroo’s Restaurant of the Year to be
exact) but our core mission is simple: BRING THE FLAVOUR.

Being a member of the Flavour Fam has
it’s perks:

• Get Your Flavour Fix:
  Generous staff food policy on shift.
• Feed the Fam: Enjoy 20-50%
  off when dining with friends and family.
• Birthday Time Off: Your
  special day? It’s on us.
• Refer-a-Friend Scheme:
  Bring your mates on board and earn rewards.
• Discount Platforms: Access
  retail, dining, and wellbeing benefits.
• Flex Your Pay: Use
  Wagestream to access your wages anytime during the pay period.
• Top-Notch Training: Kick
  off your Wingstop journey with a tailored programme.
• Grow with Us: We offer
  development opportunities to help you rise through the ranks.

Here’s where you come in:

Great wings need great people. At Wingstop, we’re about more than just showing
up—it’s about passion, energy, and unmatched vibes.

• We’d prefer you have had 6 - 12 months of supervisory or management experience from preferably a QSR background
• You are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other
• You're a strong, commercially aware leader to drive your performance on shift and inspire your team to meet our customers’ need
• You'll have a true passion for our amazing food, and you'll bring our flavours to life and inspire your team to do the same to Wingstop’s standards
• Lead your teams by example
• Being responsible for the day to day running of shifts
• Play an important role in people development, training, and coaching
• Being responsible for high standards of cleanliness across the restaurant

Our core values are at the heart of everything we do:
Authentic. Entrepreneurial. Fun.
Service-Minded.

Why
Wingstop?

It’s more than just a job. It’s all about creating shared moments—whether it’s
friends, families, or colleagues, it’s all love.

Wingstop University

Let’s build, fam. Wingstop University tailors training to your needs,
empowering you to grow. From understanding our vision to embracing our culture,
we make sure your journey with us fun, flavourful and customisable.

We’ve All Got Flavour in Common
At Wingstop, we’re all about celebrating
individuality. We’re committed to building an inclusive workplace for all and
are proud to be an equal opportunity employer. If you need reasonable
adjustments to perform your best during the recruitment process, let us
know—we’ve got you.

Ready to Join the Flavour Crew?

If this sounds like you, drop us a line.