Shift Manager

Deutsche Post DHL Group; Cannock; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

8% employer pension contribution

4% employee pension contribution

GP at any time

Retail and lifestyle discounts

Loans, savings schemes and mortgage ad

Job summary

Deutsche Post DHL Group in Cannock is seeking a Shift Manager to lead our night-time warehouse operations and drive performance across a multi-shift environment.

You will oversee a team on a permanent, full-time basis, working 18:00 to 06:00 with one Saturday every four weeks, ensuring safety and efficiency while maintaining high service levels. Join us and contribute to a leading global logistics network.

Qualifications

• 3+ years of people management experience
• Continuous improvement experience
• WMS experience
• Strong operational knowledge of logistics and warehousing
• Strategic mindset with problem-solving ability
• Excellent communication skills to inspire the team

Responsibilities

• Lead the Team: Supervise daily warehouse operations, ensuring everything runs smoothly and efficiently
• Streamline Processes: Implement strategies to enhance productivity and efficiency
• Ensure Safety: Uphold safety standards and compliance regulations
• Monitor Performance: Track KPIs and drive continuous improvement initiatives
• Foster Collaboration: Build a team culture based on communication and teamwork

Skills

People management

Continuous improvement

WMS

Logistics knowledge

Strategic thinking

Communication skills

Job description

Grade: RCS M grade
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday, 18:00 to 06:00 (Night Shift), with one Saturday shift every four weeks.

Location: Cannock, WS11 8JH

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Shift Manager to lead our operations and drive success.

If you're a proactive leader with a passion for logistics, we want you on our team!

WHAT YOU'LL DO

• Lead the Team: Supervise daily warehouse operations, ensuring everything runs smoothly and efficiently. Your leadership will inspire and motivate our team to reach new heights!
• Streamline Processes: Implement innovative strategies to enhance productivity and efficiency in our warehouse
• Ensure Safety: Uphold the highest safety standards and compliance regulations, creating a safe and secure workplace for everyone.
• Monitor Performance: Track key performance indicators and drive continuous improvement initiatives to meet and exceed our goals.
• Foster Collaboration: Build a strong team culture that values communication, accountability and teamwork. Together, we'll achieve great results!

THIS ROLE WOULD SUIT PEOPLE WHO

• Have a minimum of 3 years people management experience - essential
• Have continuous Improvement experience - essential
• Have WMS - essential
• Have strong operational knowledge of logistics and warehousing
• Have a strategic mindset and a passion for problem-solving.
• You're a natural leader with excellent communication skills, able to inspire and engage your team

WHY JOIN US?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 28th September 2026. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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