Shift Manager

Diageo; Belfast City District; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Rewards and Benefits

Job summary

Diageo is seeking a Shift Manager at Baileys Mallusk to lead End-to-End operations on a shift basis, ensuring safe, hygienic production and adherence to standards. You will drive performance, coach teams and collaborate with maintenance, quality and supply to deliver top-quality products.

The ideal candidate has manufacturing/FMCG experience, IOSH certification or willingness to pursue it, and a degree in a relevant subject.

Qualifications

• Proven leadership with team coaching and mentoring.
• Strong knowledge of health, safety and environmental standards.
• Proactive problem solving and structured approach to issues.
• Excellent communication and stakeholder management across shifts.

Responsibilities

• Lead End-to-End operations on shift with responsibility across H&S, quality, cost and people development.
• Drive world-class production performance and continuous improvement on the site.
• Ensure compliance with SOPs, hygiene standards and customer requirements.
• Develop and coach team members, manage 1:1s and development plans.
• Collaborate with quality, maintenance and supply teams to meet KPIs.

Skills

Leadership

Health & Safety

Problem solving

Communication

Education

Degree in food science/quality/engineering

IOSH certification or willingness to pursue

Job description

Job Description

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About the Function

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Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.

With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.

Its fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers' hands, you’ll play a role in delivering the brands people know and love.

Abouttherole

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As the Shift Manager at Baileys, you will provide leadership to the End-to-End operations on shift basis with specific responsibilities in several key areas listed below.

You will ensure the production of top-quality products in a safe and hygienic environment, maintaining compliance standards.

This role includes leading shift teams to meet all key performance targets, including Health & Safety, Customer Service, Quality, Cost, Flexibility, and People Development.

You will develop team members to reach their full potential, crafting successful teams through effective mentor and facilitation skills.

Additionally, you will drive production performance to world-class levels by continuously setting high standards and targets for continuous improvement, and support the rollout of the manufacturing excellence strategy.

Key Accountabilities

Health and Safety

• Demonstrate personal commitment to Health & Safety and drive improvements in the safety culture across the production team.
• Continuously reduce the number of accidents and environmental incidents, ensure thorough accident/incident reporting and investigation

Quality

• Uphold and drive quality standards across shifts, taking ownership of compliance with standards, supporting root cause analysis of quality issues, achieving world-class hygiene standards, completing line quality checks as per SOPs, and addressing customer and supplier concerns.

Performance

• Deliver extraordinary levels of performance across the site by ensuring shift teams adhere to manufacturing excellence principles and standards, supporting line teams during changeovers and line cover, and leading material suppliers effectively.

People Performance

• Achieve high performance through excellent engagement, coaching, and mentoring, challenge and manage poor performance, foster a high-performance coaching culture, ensure 100% completion of individual 1:1s and Personal Development Plans, and deploy people management processes consistently. You will also maintain positive relationships with team members, trade unions, and the wider site team, work closely with the training department to ensure appropriate training.

Experience/skills required

We are seeking an experienced Shift Manager, ideally with a background in manufacturing or FMCG environments, who can demonstrate exceptional leadership and is either IOSH certified or willing to work towards this qualification.

Candidate should be degree qualified in a relevant subject such as food science, quality, or engineering, or possess an equivalent level of experience. A strong working knowledge of Health, Safety, and Environmental legislation and standards is essential, along with the ability to manage the performance, coaching, and development of a multi-disciplined team.

The ideal candidate will be proactive and possess structured problem-solving skills, excellent communication abilities to develop and sustain robust relationships, and experience working in a challenging FMCG environment. The candidate should demonstrate great leadership to drive results through people performance.

Working with Us

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Our purpose is crafting iconic drinks chosen for life's moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type

Regular

Primary Location

Baileys Mallusk