Shift Leader - Lead a Fast-Paced Retail Team (Flex Hours)

Tesco UK; Bracknell; On-site; GBP 2,148,000 - 2,342,000; Part time

Job summary

Tesco is seeking a Shift Lead to help run our store operations, delivering a high standard of customer service and leading the team across departments. The role includes overseeing daily activities, supporting colleagues, and acting as the on-floor lead when the Store Manager is unavailable.

Candidates should have prior team leadership experience in a fast-paced retail environment, be an effective communicator, and demonstrate a passion for service excellence.

Qualifications

• Experience in retail leadership or team management.
• Strong communication and customer service focus.
• Ability to lead in a fast-paced store environment.
• Commitment to inclusive, supportive team culture.

Responsibilities

• Lead the store team to deliver great customer experiences.
• Coordinate across store areas and support colleagues with daily queries.
• Coach colleagues, give feedback, and role-model excellent service.
• Make balanced decisions and adapt to changing store needs.
• Support the store manager in covering leadership duties when needed.

Job description

Tesco is seeking a Shift Lead to help run our store operations, delivering a high standard of customer service and leading the team across departments. The role includes overseeing daily activities, supporting colleagues, and acting as the on-floor lead when the Store Manager is unavailable.

Candidates should have prior team leadership experience in a fast-paced retail environment, be an effective communicator, and demonstrate a passion for service excellence.