Shift Leader - Hospitality & Team Coach

Southport Sharks; Sefton; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

Frenzy's in the United Kingdom is seeking a hands-on Team Leader to support the Restaurant Manager by leading each shift, coordinating the team and upholding service standards for members and guests.

The successful candidate will bring strong hospitality and customer service experience, confidence in leading a team, and a proactive approach to cleanliness, safety and food safety compliance. Training and developing others is encouraged.

Qualifications

• Strong hospitality and customer service experience.
• Confidence leading and supporting a team.
• Clear communication and sound judgement.
• A proactive approach to cleanliness, safety and service.
• Commitment to training and developing others.
• Knowledge of food safety and responsible service requirements.

Responsibilities

• Lead each shift and support the Restaurant Manager.
• Coordinate the team to ensure smooth service.
• Maintain service standards and guest experience.
• Foster a welcoming environment for members and guests.

Skills

Hospitality experience

Team leadership

Communication skills

Safety and cleanliness

Staff training

Food safety knowledge

Job description

Frenzy's in the United Kingdom is seeking a hands-on Team Leader to support the Restaurant Manager by leading each shift, coordinating the team and upholding service standards for members and guests.

The successful candidate will bring strong hospitality and customer service experience, confidence in leading a team, and a proactive approach to cleanliness, safety and food safety compliance. Training and developing others is encouraged.