Front of House Leader — Flexible Hours & Team Coaching

Aluminiosteverga; Brighton; On-site; GBP 37,967,000 - 43,394,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Free food and drink while working

Club Pret Membership (50% off)

Rewards and recognition program

Flexible working hours

Job summary

Pret is seeking a Front of House Leader in the United Kingdom to drive exceptional service and shop standards. This hands-on role involves leading from the front, coaching the team, and supporting operations during busy periods.

You will coach, recognise performance, enforce food safety and health & safety protocols, and help the shop grow through great customer experiences. Training and development are provided to help you succeed.

Qualifications

• Leadership and coaching experience in a front-of-house environment.
• Strong customer service focus with high standards of hospitality.
• Knowledge of food safety, health & safety and shop standards.

Responsibilities

• Lead and coach the shop team to deliver excellent service.
• Support training pathways and ensure training happens on time.
• Maintain high standards during busy service and across operations.

Skills

Coaching

People leadership

Customer service

Food safety

Attention to detail

Decision making

Team organisation

Job description

Pret is seeking a Front of House Leader in the United Kingdom to drive exceptional service and shop standards. This hands-on role involves leading from the front, coaching the team, and supporting operations during busy periods.

You will coach, recognise performance, enforce food safety and health & safety protocols, and help the shop grow through great customer experiences. Training and development are provided to help you succeed.