Shift Team Leader: Coaching for Exceptional Service

Kentucky Fried Chicken (KFC); Rotherham; On-site; GBP 21,000 - 28,000; Full time

Job summary

KFC in the United Kingdom is looking for a Team Leader to run busy shifts alongside the Restaurant General Manager. You will coach and guide your team to deliver friendly, fast service and maintain clean, welcoming dining areas while upholding our high standards.

You will handle day-to-day operations, learn scheduling and team coordination, and develop managerial skills through on-the-job training and cross-training opportunities.

Responsibilities

• Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
• Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
• Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
• Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
• Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Job description

KFC in the United Kingdom is looking for a Team Leader to run busy shifts alongside the Restaurant General Manager. You will coach and guide your team to deliver friendly, fast service and maintain clean, welcoming dining areas while upholding our high standards.

You will handle day-to-day operations, learn scheduling and team coordination, and develop managerial skills through on-the-job training and cross-training opportunities.