Shift Leader: Hospitality Magic & Growth

Harri.com; United Kingdom; Remote; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Free meals on shift

Staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Friends & family discount

Job summary

Prezzo Italian is seeking a Duty Manager to bridge the gap between our Waiting Staff and Management team, taking responsibility for opening and closing the restaurant and leading service during busy periods.

This role offers leadership development, a clear career pathway, and the chance to deliver memorable guest experiences while supporting cash handling, compliance, and stock checks, with competitive pay, tips, and perks.

Qualifications

• Experience in hospitality or service roles with leadership potential.
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Willingness to grow into higher leadership roles.

Responsibilities

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Step into a leadership role during busy periods, motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model to newer team members.

Skills

Leadership

Communication

Hospitality experience

Flexibility

Reliability

Growth mindset

Job description

Prezzo Italian is seeking a Duty Manager to bridge the gap between our Waiting Staff and Management team, taking responsibility for opening and closing the restaurant and leading service during busy periods.

This role offers leadership development, a clear career pathway, and the chance to deliver memorable guest experiences while supporting cash handling, compliance, and stock checks, with competitive pay, tips, and perks.